What are your shipping times?
Returns
Refunds
Shipping times
USA: 3-5 working days
CA, AUS, UK: 5-7 working days
Europe: 5-10 working days
Rest of world: 10-15 working days
Unless FREE shipping was applied to your item at purchase time, Shipping prices are a flat fee:
USA: $9.95
CA, AUS, UK: $9.95
Europe: $9.95
Rest of world: $17.95
Holiday shipping: Due to certain US and International Holidays, especially in peak seasons, orders may take longer to ship out.. We're so sorry for this inconvenience and hope that you can understand.
International orders: It may take additional days if orders have to go through customs. We have no influence on the customs process and apologize for any inconvenience due to delivery delays resulting from this.
I never received my package, what should I do?
Many times your package will be sitting at the local post office because
of a missed delivery attempt.
For U.S. orders, if a package has not been successfully delivered and it has been more than 20 days since the order was placed and tracking data is showing, you can request a refund or make a request to have the order be re-sent. If it has been less than 20 days and tracking data is showing, please patiently wait until the package has a chance to arrive.
For international orders, if a package has not been successfully delivered and it has been more than 30 days and tracking data is showing we will replace or refund these orders.
If your item has not arrived within the time frame, contact Customer Service at: me@jesuschrist-art.com and we will do our best to help you!
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Returns
We accept returns up to 14 days. If 14 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
You will be responsible for paying for your own shipping costs for returning your item.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment.
Late or missing refunds
If you haven't received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and you still have not received your refund yet, please contact us at me@jesuschrist-art.com.
Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at me@jesuschrist-art.com and send your item to: Birdswire, 633 Stoddard St, Missoula Mt 59802
Shipping
To return your product, you should mail your product to: Birdswire, 633 Stoddard St, Missoula Mt 59802
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
